Project/Program manager within Nestle Integrated Account team at IBM Switzerland.
As part of the Nestle Integrated Account Team, served as the primary focal point for IBM Project management governance, overseer and escalation point for critical projects issues.
SAP Business Warehouse Accelerator project for the world's leading Nutrition, Health and Wellness company | 17 months
• Successfully delivered SAP Business Warehouse Accelerator solution project across three continents focused on improving SAP BW query performance – achieved significant time reduction from several minutes to seconds which exceeded client’s expectations and generated more business
• Led an international team of project managers located in Europe, North America and Australia
• Negotiated and agreed technical scope and business terms and conditions of a global post-implementation managed services contract
GBSL SAP R/3 upgrade – Proof-of-Concept project for the world's leading Nutrition, Health and Wellness company | 4 months
• Managed a Proof of Concept project to determine viability and technical feasibility of a “near zero downtime” SAP R/3 upgrade approach
• Established and managed business development and sales operation process from opportunity identification through handover to delivery. Developed supporting organizational structure, KPIs, communication plan and progress tracking system. Engaged and coordinated various IBM Global Business Service lines on the account in order to ensure signings and revenue growth
• Managed, tracked and coordinated business strategy development process within IBM Integrated Account team and across multiple IBM units